Effective Date: 01-25-2025
Welcome to TradeBase Australia! These Terms and Conditions (“Terms”) govern your access to and use of our website (https://tradebaseaustralia.com/) and your purchase of products from our store. By using our website, you agree to these Terms. Please read them carefully before proceeding.
1. Introduction
TradeBase Australia is committed to providing high-quality products and services. By placing an order on our website, you agree to comply with the terms outlined here. If you do not agree to these Terms, please refrain from using our website.
2. Product Information and Availability
- All products listed on our website are described as accurately as possible. However, variations in color, size, or minor details may occur due to manufacturing processes or screen settings.
- Product availability is subject to change without notice. In case of stock unavailability, after an order is placed, we will notify you and offer alternatives or a full refund.
3. Pricing and Taxes
- All prices displayed on our website are inclusive of applicable taxes (GST).
- Prices are subject to change without prior notice. However, the price you see at the time of checkout will be honored for that purchase.
- Any additional fees, such as shipping costs, will be displayed during checkout.
4. Orders and Payments
- Once you place an order, you will receive an email confirmation with your order details. Please review your order to ensure its accuracy.
- Payment methods accepted include [list payment methods, e.g., credit/debit cards, PayPal, etc.]. Payments must be completed before the order is shipped.
- We reserve the right to cancel any order if we suspect fraud, unauthorized activity, or a pricing error.
5. Shipping Policy
- We ship orders to all regions listed in our Shipping Information.
- Our shipping policy page outlines estimated delivery times. Delays may occur due to circumstances beyond our control (e.g., courier issues, or weather conditions).
- Customers are responsible for ensuring the accuracy of the delivery address provided. We cannot guarantee delivery to incorrect or incomplete addresses.
6. Returns and Refunds
- For information on returning a product, please refer to our Return and Refund Policy.
- Products must be returned in their original condition, including packaging and documentation, to qualify for a refund.
- Refunds will be processed to the original payment method once the return has been received and inspected.
- Return shipping costs are the responsibility of the customer unless the return is due to a fault on our part.
7. Warranty and Defects
- Some products may include a manufacturer’s warranty. Please review product details for specific warranty terms.
- If you receive a defective product, contact us within [X days] of delivery with proof of purchase and photographs of the issue. We will arrange for a replacement or refund as appropriate.
8. Intellectual Property Rights
- All content on this website, including images, text, graphics, logos, and design, is the property of TradeBase Australia and is protected by copyright and intellectual property laws.
- Any unauthorized use, reproduction, or distribution of our content is strictly prohibited.
9. Privacy Policy
- Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
10. Limitation of Liability
- TradeBase Australia will not be held responsible for damages resulting from improper use of our products, delays in delivery, or technical issues with the website.
- In no case shall our liability exceed the amount paid for the product in question.
11. Governing Law
- These Terms are governed by the laws of [your governing jurisdiction]. Any disputes arising out of these Terms will be resolved under the jurisdiction of [state or country court].
12. Changes to Terms and Conditions
- We reserve the right to update or modify these Terms at any time without prior notice. The updated version will be posted on our website, and your continued use of the website signifies your acceptance of the revised Terms.
13. Contact Information
For any questions, concerns, or feedback, please reach out to us:
- Email: [email protected]
- Phone No: +61 412 652 960
- Business address: 641 Kororoit Creek Road,Altona, Melbourne,Victoria 3018
- Opening Hours : 9:00 AM – 5:00 PM ( Monday- Friday)
Thank you for choosing TradeBase Australia. We look forward to serving you!